Questions? Here are the faqs!!
Do you work with all types of couples?
Absolutely! We welcome ALL couples. We specialize in creating weddings and events that reflect each couple's unique style and story, no matter their culture, orientation, or preferences. Love is love, and we’re honored to be part of it!
Is there a charge for a consultation?
No, our consultations are completely free of charge.
WHAT HAPPENS DURING THE CONSULTATION?
Our consultations usually last between 15-45 minutes. We’ll discuss your vision for the event, review any plans you’ve already made, and explore how Pine Events Co. can support you throughout the planning process. Most importantly, we want to make sure you feel comfortable and confident working with us. This is our chance to get to know each other! Feel free to share as many details as possible about your wedding plans—we love details! The more you share, the more personalized your proposal will be. You’re also welcome to ask any questions you may have.
All consultations take place via Zoom. Once you select a date, a Zoom link will be automatically sent to you.
WHAT HAPPENS AFTER THE CONSULTATION?
After tAfter the consultation, we will create a tailored proposal specifically for you and your event. The proposal will outline the services you’ve requested or inquired about, as well as any additional services we believe would be beneficial to your needs.
Take your time to review the proposal and ensure you're comfortable with your service selections and the details provided. We understand that our couples aren’t professional wedding planners, so we’re always available to answer any questions. If you’d like to schedule another meeting to go over the proposal together, we’d be happy to walk through the details with you.
Once you’ve reviewed and approved the proposal, the next step is to sign the contract and submit the initial deposit. For more information on payment, please refer to the payment details provided.
Why Hire Us? Are we the right planner for you?
Planning your wedding can be a huge time commitment and, let’s face it, stressful. From booking vendors and managing your guest list to designing your dream day, the details can be overwhelming. Whether you’re both busy at work, feeling bogged down by all the decisions, or simply want a professional to guide you through the process, Pine Events Co. is here to make wedding planning easier and more enjoyable. We’re dedicated to providing an stress-free planning experience and a smooth, unforgettable wedding day! Check out our reviews and see what the couples we've worked with think! TESTIMONIALS
How far in advance should we book your services?
We recommend booking our services at least 12-18 months before your wedding date, especially for peak wedding season. However, we also accommodate last-minute requests if our schedule permits.
What are some advantages to working with a wedding professional?
A Certified Wedding Planner can save you time, energy, stress, and even money. Instead of spending countless hours searching for vendors or managing details, a professional will provide expert advice, trusted recommendations, and a smooth planning experience from start to finish.
What’s the difference between you and a venue coordinator?
A venue coordinator focuses on managing the logistics related to the venue, like set-up and food service. We, on the other hand, coordinate all aspects of your wedding or event, including working with your vendor team on everything from timelines to design. We’ll collaborate with your venue coordinator to ensure everything runs smoothly, but our role is much broader, covering every detail to make your day flawless.
What does a Wedding Coordinator role look like?
A wedding coordinator doesn’t just show up on the day of the event! We start working with you up to two months in advance to make sure every detail falls into place. This includes providing monthly to-do checklists, referring trusted vendors, drafting timelines, coordinating your rehearsal, and ensuring the smooth execution of your wedding day from set-up to break-down.
What is your policy on working with family or friend vendors?
We are happy to work with family or friend vendors, but we recommend that they sign a service agreement and provide professional-level services. Please note that our standard vendor approval process will still apply, and we cannot be held responsible for any performance issues with non-professional vendors.
I’m not sure which collection or services will work for my event.
No problem! Our team of Certified Planners is here to assist you. Schedule a complimentary consultation, and we’ll walk through your event details, plans, needs, and any concerns you may have. We’ll answer all of your questions and help you determine which Pine Events Co. collection is the best fit for your big day.
Can we customize a wedding planning package?
Absolutely! We know every couple has unique needs, and we’re happy to design a custom package that fits your specific vision and budget.
HOW MANY HOURS OF COVERAGE DO I NEED FOR MY EVENT?
The number of hours you need depends on your event timeline and preferences. During our consultation, we'll discuss your schedule and help you determine the ideal coverage. Our collections typically include up to 8 hours of day-of-coverage.
What happens if we decide to add extra services later?
If you’d like to add extra services or upgrade your package after booking, we’re happy to accommodate your needs, subject to availability. Any additional costs will be outlined and must be agreed upon in writing before services are added.
Do you offer Day of Coordination?
We refer to this as our Wedding Coordination Collection. It’s much more than just day-of help—we start working with you 6-8 weeks before the big day to ensure everything is in place and ready to go.
What is your pricing?
Our pricing varies depending on factors like location, guest count, and the specific services you need. We also offer individual services and hourly rates. Our pricing reflects the time and dedication we’ve put into refining our services to provide the best value for our clients. Rather than comparing ourselves to other planners, our pricing is a direct reflection of the quality we deliver.
What is the payment schedule for your services?
A 50% non-refundable Initial Payment is required upon signing the agreement. The final balance is due 30 days prior to the event.
Do you charge travel fees for weddings & Events outside of your immediate area?
Yes, travel fees apply for events over 25 miles, and for destination events, accommodation and meal expenses must be covered by the client.
Where are you located?
We’re based in NYC and cover most of the East Coast. We love to travel, so if you’re planning a destination wedding, we’re more than happy to help with that too!
Office Hours:
Our regular office hours are Tuesday through Thursday, 10 AM to 6 PM. However, due to the nature of event planning, our schedules can be irregular. To ensure we can dedicate the time you deserve, we recommend scheduling appointments or meetings at least 72 hours in advance.
What is the Client Portal?
Our Client Portal is a helpful resource filled with planning tools and templates to guide you throughout the process. Accessible through our website (at the bottom of the page), the password-protected portal is updated regularly with new resources based on feedback from our couples.
How involved do we need to be in the planning process?
That’s entirely up to you! We can manage everything from beginning to end, or we can collaborate with you on specific aspects. Our goal is to make the process as enjoyable and stress-free as possible for you.
How do we communicate during the planning process?
The best way to reach us is via email, as this allows us to keep track of important details. We aim to respond to all inquiries within 24-48 hours. For urgent matters closer to your event, we will provide a phone number where you can reach us directly.
Will you attend vendor meetings with us?
Yes, depending on the package you choose and our availability. For full-service clients, we can attend as many vendor meetings as needed and may handle some of the meetings and negotiations on your behalf.
Do you work with specific vendors?
We have a curated list of trusted vendors that we love working with, but we’re always open to collaborating with new vendors that align with your vision.
My friend said she can coordinate my wedding. That is the same thing, right?
While friends and family can be a great support during planning, they shouldn't have to work on your wedding day. Hiring a professional coordinator takes the pressure off your loved ones so they can enjoy the day with you, while we focus on executing your event seamlessly.
Can you help plan non-traditional or themed weddings & EVENTS?
Absolutely! We love planning unique, non-traditional, and themed weddings. Whether it’s a destination wedding, cultural celebration, or a specific theme, we’ll make sure every detail reflects your vision.
Do you plan other events besides weddings?
Yes! We offer planning services for bridal showers, engagement parties, corporate events, and more. Feel free to reach out and discuss how we can assist with your special occasion.
How do you handle unexpected issues on the wedding/event day?
Things don’t always go as planned (hello, life!), but don’t worry – we’ve got it covered. Our team is skilled at handling any last-minute hiccups, whether it's a vendor delay, weather issue, or something totally unforeseen. We stay calm, work through the problem, and make sure your day stays stress-free. You won’t even know anything was amiss!
Do you have any policies around tipping?
Tipping is not required, but it is always appreciated! If you feel that our team has gone above and beyond, gratuities can be given at your discretion at the end of the event.
Do you have any client testimonials or examples of past weddings and events?
Yes! We’d love for you to check out some of the amazing weddings we’ve been a part of. You can find client testimonials and examples of our work in our GALLERY. We’re so proud of the memories we’ve helped create and can’t wait to add your wedding to that list!